To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. If the steps above didn't help you, here are other helpful things to do: Check that your Wi-Fi is password-protected and that no one is using it or reducing its capacity. Start the game, making sure that it's the only process running. Turn your Wi-Fi off and back on again, then make sure the signal is strong. Right-click or swipe down on the app you want to install, then tap or click on Install.If your game loads endlessly, please follow these troubleshooting steps that will help to resolve most technical issues: Tap or click on Account, then tap or click on ""My apps.""Ĥ. Tap or click on Store to open the Microsoft Store.ģ. On the Start screen, right-click or swipe down on the app you want to uninstall, then tap or click on Uninstall.Ģ. If the problem persists, we recommend that you re-install the application:ġ. Make sure that unnecessary applications are closed when you play. From time to time, restart the device to free up some memory. Upgrade the operating system and the application to the latest version. In addition, you may also try these other tips: Relaunch the game, making sure that it's the only process running. Turn your Internet connection off and back on again, then make sure the signal is strong enough. Exit all other apps running in the background. If your game crashes or freezes at random points, we suggest that you follow these troubleshooting steps that usually help to resolve most technical issues:
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